Cancellation Policy
Order Cancellation and Return Policy
We appreciate your preference and trust in Game Day. Currently, it is not possible to cancel orders once they have been confirmed. However, we do offer a return policy that may be useful to you.
Return policy
Customers have the right to return non-personalized items within 14 days from the date of receipt of the order. To be eligible for a return, items must be in good condition and in their original condition, including all labels and packaging.
Justification for Cancellation Policy
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Efficient Processing : Once an order is confirmed, we immediately begin the preparation and shipping process to ensure fast delivery. Canceling orders at this stage can cause delays and logistical complications.
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Stock and Logistics Management : Our stock management and logistics organization are optimized to ensure product availability and efficient delivery. A restrictive cancellation policy helps maintain the fluidity and accuracy of this system.
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Shopping Experience : Maintaining a strict cancellation policy allows us to focus on delivering a consistent, high-quality shopping experience, minimizing the risk of errors and ensuring excellent service.
How to Proceed with a Return
To return an item, please contact us via Live Chat, located in the bottom right corner of our website. Our team will provide you with all the information needed to process the return.
Yours sincerely,
Game Day